Welcome to The Rabbit Hole VR! We’re excited for you to play with us.

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Do I need a reservation?

Reservations are not required but highly encouraged, especially on Saturdays! We have a limited number of spots each day so it is highly recommended to secure your spot before you visit our location to ensure we have a headset ready for you when you arrive. 

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What is the minimum age/height requirement to play?

All players must be 10 years and older to play. The minimum height for children to play is 4 feet. There is no height requirement for adults. Please note this activity is best suited for teens and adults. ​

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How much does it cost?

All pricing is per person. Please note base pricing shown here is not inclusive of taxes and fees.

 

Weekdays (Thurs. & Fri.)

3-Game Adventure Pack (~30 Mins): $21.99/person

6-Game Adventure Pack (~60 Mins): $39.99/person

VR Escape Game (Up to 60 Mins): $39.99/person

 

Weekends (Sat. & Sun.)

3-Game Adventure Pack (~30 Mins): $24.99/person

6-Game Adventure Pack (~60 Mins): $44.99/person

VR Escape Game (Up to 60 Mins): $44.99/person

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Can I wear glasses while using the VR headsets?

Yes, you can wear glasses while using our VR headsets. However, we do recommend that you try to leave your glasses off for a more comfortable experience, as it may be difficult to wear them with the headset. If you prefer to keep your glasses on, most frames will fit safely inside!

What about motion sickness?

Unlike normal VR, our free roam technology reduces the possibility of motion sickness significantly by allowing you to physically move in the real world to control your character’s movement in the games. The source of most motion sickness in VR is caused by moving within the world without physically moving your body, which can cause a disconnect between what your brain sees and how your body feels. This – coupled with poor equipment – can cause nausea in some VR experiences. 

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You won’t find any of that at The Rabbit Hole VR! Our Free Roam VR experiences allow you to move around so you don’t get motion sick. 

 

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How is the parking situation?

Free parking is extremely limited at our location. We encourage using a rideshare service or planning to utilize one of the many paid lots and garages that are nearby. There is a paid garage attached directly to our building. 

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How early should I arrive?

Please plan to walk in at least 15 minutes before your scheduled session. This allows time for parking, check-in, waivers, and being ready to start your VR experience on time.

 

Late arrivals may have their session shortened or rescheduled based on availability. We cannot provide refunds within 24 hours of your reservation.

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What is your refund policy?

We cannot provide refunds for reservations within 24 hours of your scheduled start time. For bookings of fewer than 6 players, we are happy to try and reschedule you to another day/time within 24 hours of your reservation.

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What should I wear for my visit?

We recommend wearing comfortable clothing and closed-toe shoes for safety and ease of movement while playing. Avoid wearing loose items or accessories, as you will be moving through a physical space!

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